After receiving 2 faulty units the 3rdunit appears to function properly . Obviously quality control out of China isn't a big issue.

This unit, like all the indoor all in one, portable a/c units is noisy. Even though this got one of the quietest ratings, it is still very noisy. It is white noise though, so you can tune out and sleep. The condensate drain hole is awkward. It is at ground level, so unless you have a flat pan that can hold 1L, you have to raise the whole unit up to drain. It produces water. It does not seem to evaporate the water, instead it fills up the water storage unit. The cooling is good, & the airflow is ok. You do need to have an air supply to the room you are cooling because the unit expels air to outside, so if the supply of air is hot, you keep sucking in hot air. If you can position the unit next to the air supply, then the hot air is taken in and cooled before being expelled into the room. This is the most efficient way to cool the room. If the unit is away from the air supply, then you mix the hot air with the room air you are trying to cool. This however applies to all portable units, unless there is one that sucks air in through the window fitting as well.

I have had this unit for about two months now and wanted to really test it out before writing a review. I bought this in early December 2020 for my bedroom. I live in a rental house and the bedroom faces the morning sun and gets very hot and I had had enough of trying to get a decent night’s sleep whilst sweating from the heat and humidity. Previously I had been using 2-3 fans (including a Dyson) and even tried an evaporative cooler, but nothing seemed to lower the temperature enough to allow for good sleeping. I have never owned a portable air con before so I checked out the reviews on Appliances Online and decided to buy this one. And I have to say I don’t know why I didn’t buy this sooner! It is excellent. Sleek design, well made, easy to set up (even in a small bedroom)- I will say that I had some difficulty attaching the end of the hose to nozzle that fits into the window kit and ended up taping it together, but apart from that it was an easy set up. No drip tray so you don’t need to worry about emptying water. It quickly cools the room down and I like that it has an adjustable fan setting and can dehumidify the air as well. Comes with a remote, which is handy. The only complaint I have is that it is noisy. But I figure there’s gonna be noise when you’ve got the whole machine inside your house, as opposed to a split system where the motor is on the exterior of your house. So the noise takes some getting used to but is worth it for how well it does the job. Highly recommend this unit if you have a small space you want to cool down (you need a window to expel the warm air). I love it. Bonus was I ordered it from Appliances Online and had it delivered the next day. Great service as usual.