The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
top notch
I buy all my whitegoods and tvs from you now, and if you sold ipads and mobile phones I would buy them from you too :) Best prices in town, you can search the net all day and your prices are still the best. Customer phone service and your delivery service are both top notch, and all your staff, both on the phone, and the delivery guys are all very friendly and efficient. I tell everyone I know about how great your company is. Thank you very much, and a very Merry Xmas and Happy New Year to all your staff :)
Wendy Wendy, COLYTON NSW
The service is excellent
I just want to compliment you on your service, this is the second time I have purchased something through appliances online and the service is excellent, my delivery drivers today were Kipa and Ali and they were extremely pleasant and helpful, congratulations on having such a good team David, Shoalhaven Heads, NSW
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500.