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The good news is, that humming sound from your fridge has finally stopped getting louder. The bad news is, it's gone ominously silent. Whether your old refrigerator isn't staying as cold as it should, your ice maker has stopped working, or it's possessed by the malodourous spirit of an old blue cheese, you're now faced with a decision: fix it or farewell it. So, is fridge repair worth it, or is it time for a new one?
While your wallet might prefer appliance repair, and you feel like it's the more eco-friendly thing to do, it isn't always that straightforward. A repair might end up costing more in the long run, both financially and environmentally, especially if you're dealing with an old, energy-hungry fridge.
This step-by-step process will help you diagnose whether repair or replacement is your best option.
Before you start comparing the cost of the repair versus a new refrigerator, check if you're still covered under warranty. Most home appliances, including fridges of all shapes and sizes, come with a 2-year manufacturer's warranty, while some manufacturers offer 5 years on certain models and other ultra-premium brands even 10 years. If you purchased an extended warranty on top of a standard 2-year one (which typically adds another 2-3 years of protection), you might also be in luck.
Contact the retailer you bough it from with your purchase details handy – they should be able to confirm your warranty status and guide you through the next steps if you're covered.
If your warranty has expired, consider whether it's a problem you can tackle with some DIY troubleshooting - if you're so inclined. Some issues have simple fixes:
- Cleaning dusty condenser coils to prevent overheating
- Replacing a worn door gasket (the accordion-like rubber seal around the door)
- Adjusting temperature settings for a faulty thermostat
- Checking power connections
However, if the problem involves the compressor, electrical systems, or refrigerant, it's time to call in a repair technician – or start shopping for the best fridge to replace your old appliance.
Your fridge freezer's age is a key factor in deciding whether to repair or replace it. Most standard refrigerators – whether they're top-freezer, bottom-freezer, or side-by-side refrigerators – average around 10-13 years, while premium models might push 15-17 years. If your fridge is approaching these milestones, replacing it might make more sense than investing in replacement parts.
But age isn't just about functionality – it's about efficiency too. An old refrigerator manufactured in 2010 uses significantly more energy than its modern counterpart. The energy savings from a new, efficient model could at least partially offset the higher upfront cost of replacement versus repair (more on that in step 7 below).
To make an informed decision, you'll need to gather a few other figures:
- Your fridge's age (as mentioned above)
- Original purchase price (or current market value of a similar model)
- Estimated repair costs
- Cost of a new comparable model
- Current energy consumption vs. potential savings with a new model.
Refrigerator repairs can range from $250 to over $1,000. Here's what you might expect to pay:
- Thermostat replacement: $300-500
- Door seal replacement: $250-400
- Compressor repair/replacement: $800-1,500+
- Control board replacement: $600-1,000
Most repair services charge a call-out fee ($150-200), which usually includes basic diagnostics. Call a few repair people for a free over-the-phone quote, explaining the fridge's symptoms and asking for a full breakdown of potential costs for parts and labour.
As a general rule of thumb, if repairs will cost more than 50% of a new fridge's price, replacement is usually the better option. This percentage should be even lower for older models.
Let's look at a couple of scenarios:
Example 1:
- Current fridge: 12 years old, originally $1,200
- Repair estimate: $700
- New comparable model: $1,400
- Verdict: Replace. The repair cost is 50% of the new model's price, and the fridge is already past its expected lifespan.
Example 2:
- Current fridge: 5 years old, originally $2,500
- Repair estimate: $600
- New comparable model: $2,800
- Verdict: Repair. The repair cost is relatively low compared to replacement, and the fridge should have several good years left.
Remember to factor in running costs. A new energy-efficient fridge might cost more upfront but could save you $100-200 annually on electricity bills compared to a 10+ year-old model. This can apply when comparing older refrigerators to new models across all styles – from top mounts to French door and side-by-side models.
To work out the potential savings:
1. Check your current fridge's energy star rating
2. Compare it with new models' ratings
3. Consider that fridges typically account for 10-15% of household energy usage, so work out what that percentage of your annual electricity bill is.
Consider all these factors together:
If your fridge is over 10 years old and repairs will cost more than 50% of a new model, replacement is usually the way to go
If it's under 5 years old and repairs are less than 30% of the cost of a new fridge, it’s probably worth fixing
For anything in between, factor in energy efficiency, previous repairs, and whether your current fridge meets your needs
Remember, what may be cheaper in the short term isn't always the most cost-effective long-term. A new, energy-efficient model might cost more upfront than a quick fix, but could save you money over its lifetime through lower energy bills and fewer repairs.
Appliances Online can get your new fridge to you sooner. We deliver top and bottom mounts, French doors, side by sides and thousands of other new appliances to 95% of Australia’s population for free with Appliances Online's legendary FREE delivery - and we can usually get it to you by the next day (Mon-Fri). We even offer paid Same Day Delivery in NSW, QLD, and VIC metro areas if you order before 12pm on weekdays.
Plus, we’ll take your old fridge away for you for free, diverting it from landfill for safe recycling. Check out our full range of fridges here, or if you need some tips for choosing the best type or size for you, call our friendly team 24/7 on 1300 000 500, or message us via the chat icon at the bottom of your screen.
Oli is Appliances Online's editor and blogger, with almost two decades of lifestyle-related writing and editing to his name. With a mission to help you buy better and live smarter, his brand loyalty will forever belong to the appliance manufacturer that develops a self-emptying dishwasher.