Testimonials for Appliances Online

“Amazed at the speed and efficiency”

Unbelievable service. I was amazed at the speed and efficiency after I ordered my stick vacuum. I knew exactly where it was practically every minute it was on its way and I received it within 30 minutes of being informed of the delivery time frame. I have been telling everyone I know. Congratulations AOL. – eBay buyer, July 2024

“No fuss”

The whole process was made easier. I rang and talked to one of the staff about the fridge I wanted but he advised me that it wouldn't fit my space so suggested another and it fits perfectly. It was a quick delivery and the delivery guys were great and took the old fridge with them. No fuss all went smoothly. – Patricia, July 2024

“Service from start to finish was impeccable”

Although we returned the product we bought due to change of mind, the service from start to finish was impeccable, including the online chat, the phone support, and the excellent delivery personnel and communicated times. We will shop with you in the future! – Dom, July 2024

“Buy them a beer!”

Absolutely could not fault delivery guys from start to finish, their communication and service provided was top notch. If I'd had the cash to tip I would have- please buy them a beer!This is why we always shop appliances online, for about ten years now! – Bek, October 2023

“Made it look easy”

Ordered the fridge at 9pm, delivered 2pm next day. The whole process was pretty seamless and the delivery team were great. It was a very tight fit getting the fridge into the apartment, they made it look easy. – Steve, March 2022

“I will be using your services again”

We were in need of a new dishwasher when our one stopped working. We started our research on Wednesday night and by Thursday mid morning we had ordered and booked delivery of our new dishwasher for Friday morning. We were well informed by email and text message and the 2 gentleman that turned up to deliver and take away our old dishwasher, for free I might add, were very accommodating as I was on a conference call. They were quiet and efficient. I will be using your services again for sure. – Kaylene, September 2021

Sceptical no more!

I was sceptical of buying an appliance online. But when I heard a glowing review from a friend when our washing machine died I gave it a try. So easy to compare machines online, great prices, loved the free delivery, installation and that they took the old machine away. The communication was wonderful with the delivery team being on time (got given a 2hr window, then a message when they were 30min away) and very efficient and friendly. So easy and next day delivery was amazing!! Highly recommend! – Sarah, December 2020

“The whole shopping experience was so easy”

I recently purchased a fridge online. ordered it on the weekend and it was delivered on the Wednesday. The whole shopping experience was so easy. Free delivery, removal of old fridge and they connected the new one and also removed all the packaging. The communication from the delivery guys was AMAZING....I knew exactly when it would arrive. Hows that for service. All I had to do was pay for it. lol. SUPER HAPPY CUSTOMER – Jennifer, February 2019

“Fantastic customer service”

This is the second time I have used Appliances Online. I chatted with the phone team late on Friday and they had delivered and set up my oven by 9.30 Monday (& taken away old one and all packaging material too!) FANTASTIC CUSTOMER SERVICE! – Merrick, July 2018

“Would recommend to everybody”

Have just purchased my first items through App online (cooktop and rangehood) and could not be happier with the service. Any queries re delivery were handled quickly and professionally. Would recommend to everybody. Again thank you. - Fiona

“It is a pleasure to get this degree of service”

Peter, I am writing to pass on my appreciation as to the assistance I received with a recent order from Jay Coleing. My initial order became unavailable and Jay ensured that a suitable alternative was found, in addition to this she chased up the location and made the necessary arrangements to get it delivered in time to enable it to be installed by our pre-booked electrician. The fact that the above happened was appreciated, but the fact that Jay called on numerous occasions to keep me informed of the process and any issues was an unexpected and gave me confidence that everything that could be done was being carried out. In a world where most companies feel that after sales support is an afterthought or not important, it is a pleasure to get this degree of service from Jay and Appliancesonline.com, it proves that customer service is still alive and kicking in some companies. Keep it up and I will have no hesitation to pass on this experience or recommend Appliancesonline.com. - Brendan, Oaklands Park, SA

“Will I buy here again??? ABSOLUTELY!!!!!!!”

I am an internet shopper, so when comparing prices, Appliances Online was highlighted. I searched the website for what I wanted.
WOW!!!!! I found extremely competitive prices, excellent descriptions of all the goods I ended up purchasing, and fantastic customer service. Delivery day was easy: the guys were right on time with their nominated time.
I love all my appliances purchased through Appliances Online. Will I buy here again??? ABSOLUTELY!!!!!!! - Ally, Arcadia Vale, NSW

“I highly recommend this website”

The rangehood was exactly as described, fast delivery and good service. I highly recommend this website and will definately use again. - Shona, Coorparoo, QLD

“Their driving skills in tight spaces were impressive”

I cannot praise Appliances Online enough. I would not even think of buying from anywhere else any more, there is no competition. They have very competitive prices, ordering is ultra-easy and payment is safe, there are real people to speak to if there are any hiccups with ordering and the delivery people, well, I cannot speak highly enough of them. They kept me informed of the expected delivery time and when it changed because their schedule was faster than predicted, they phoned to let me know. The chaps were polite, courteous and their driving skills in tight spaces were impressive. Definitely a positive buying experience, thanks. - Elizabeth, Fountaindale, NSW