The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
The fantastic customer service and speedy delivery
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!). Appliances Online customer , Australia
Thank you for your wonderful customer service
To Whom it May Concern,
I am writing this short email to thank you for your wonderful customer service that I experienced after purchasing your product online. Not only were you the cheapest with the product I selected, your delivery time was punctual and your delivery men were outstanding in firstly ringing and then delivering the product on time and in a very courteous and polite manner.
People are very quick to criticise poor customer service but slow to acknowledge good service, maybe if the big stores adopted your standard they wouldn't have to worry about online businesses, please pass on our thanks to all concerned and we look forward to shopping with you again in the near future. Mark, Holland Park West, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Just wondering if this was cold and boiling hot water Zip tap? daf_hardi · 2017-05-08
Hi There!
Thank you for your question.
Please be advised that this is a Chilled Filtered unit only. It does not produce hot / boiling water.
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Cheers
Brad Brad.tuisila, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500.