Machine makes a consistently good cup of coffee/ espresso and the steam wand is really easy to use. There is a maintenance cycle which is pretty easy to do weekly. But it is worth it for the ease of use and consistency.

I've had this unit for so many years that I've lost count (probably at least 5-6). Compared to models I'd had previously, I've found the operation to be relatively simple and the maintenance to be fairly easy. The only problems I've ever had have been self-induced (like over-filling the hopper, then pressing the lid down, jamming the grinder chute with a whole bean) -- even in those cases, diagnosis was simple and I was able to correct the problems myself. I probably don't maintain the system with the frequency indicated in the documentation suggests but I've tried to stay on top of maintenance with this unit more than prior machines and doing so has really paid off in reliability. The shot quality (even with somewhat "oily beans") has been consistent over time. It really has been good value for the price. Even with the price of this unit and the cost of high quality beans from the local roaster, I'm having better quality, far more convenience, and huge cost savings over patronizing local chain coffee spots.

apart from being user friendly, i find it easy to take apart for cleaning, i will have a bit of difficulty greasing the brew chamber due to a benign tremor I have ,but I will adapt to that I am sure. overall I am enjoying using it for my drinks of coffee, even more so as the taste is much better than instant coffee.