The locknut that holds the blade in is broken. Firstly, so very disappointing that this piece actually can break, but to find out it cant be repaired or replaced is simply unforgivable- I thought kitchenaid were a reputable company.

So glad I purchased this machine it does everything I want it to and more.

I love this purchase ive made so many yummy dishes already. After the first 3 or 4 dishes you get confidence to use it in manual mode. The recipe book is great i just wish the app was better as i downloaded it and its not that user friendly and i would love more of a range of recipes online. Also its a bit of a pain to clean the main pot as its not dishwasher safe. Apart from that it is like a helper in the kitchen! I'm very happy.